Turning Fulfillment Challenges Into Conversions at A Trade Show Through Proactive Adaptation

A Case Study on ProPak Asia 2026
August 5, 2026
The banner of ProPak Asia 2026 case study featuring the on-site situation of the event

Organized by Informa Markets, PPKA 2026 or ProPak Asia 2026 is the region’s premier trade show for the packaging and processing industry, taking place at IMPACT Muang Thong Thani, Bangkok, Thailand, between June 10-13, 2026. 

At a trade show like ProPak Asia, success isn't measured by attendance — it depends on whether the right business meetings actually happen. 

While many networking platforms can schedule meetings, achieving consistently high meeting fulfillment requires much more than enabling matchmaking. It demands a carefully designed meeting programme, close collaboration, and continuous adjustments before and during the event. That's exactly how Informa Markets has approached ProPak Asia year after year. 

Challenges: Enabling Meetings When It Matters Most

The need to ensure that meetings actually happen introduced several challenges:

  • Ensuring qualified buyer participation. All selected qualified buyers are required to schedule meetings during the event. This means the organizer must provide the right networking recommendations on the platform so attendees can find relevant people and have meaningful conversations. 
  • Low initial meeting conversion rate. Given the event format, meetings were especially crucial, but some exhibitors slowed down in responding to meeting requests, resulting in an initially low meeting conversion rate leading up to the event day.
  • Late-stage onboarding challenges. Towards the start of the event days, a crucial onboarding challenge emerged that risked leaving highly qualified buyers outside the meeting programme, which made rapid coordination between vendors and the organizer essential. 

Adapting Strategies and Platform for Meeting Conversions

To ensure meetings took place and deliver business value, Informa Markets worked together with the Jublia AI team to adjust the strategy:

  • The organizer actively monitored meeting confirmations to catch the low initial conversion numbers and set meeting requests to be automatically accepted when exhibitors' response slowed, as per Jublia AI’s Customer Success recommendation —  requiring Jublia AI’s team and the organizer to proactively communicate the changes with buyers and exhibitors.
  • Adapted to real-time needs, providing strategic and technical solutions to the organizer to ensure buyers can be onboarded to the meeting programme on time leading up to the event days.  

This demonstrated that successful meeting programmes aren’t only possible through opening and facilitating networking to attendees. They are built through deliberate planning, continuous monitoring, and the flexibility to adapt strategies as the event evolves. 

The Results: High Numbers of Fulfilled Meetings and Buyers

Notable metrics from ProPak Asia 2026 namely the number of fulfilled meetings and the growth in confirmed meetings

Through the combination of an adaptive Web App and proactive iteration from the organizer, ProPak Asia 2026 achieved strong meeting conversion performance:

  • 1000+ fulfilled meetings. Continuous monitoring and timely programme adjustments helped translate attendee interest into confirmed business conversations, reflected by the high number of fulfillments.  
  • 6.5x growth in confirmed meetings. By identifying and circumventing friction in the meeting confirmation process through automatically accepting requests and proactive communications, the organizer rapidly converted idle networking opportunities into confirmed meetings right before the event began. 
  • Additional qualified buyers were onboarded on time. Proactive adaptation mitigated the risk of leaving buyers out of the meeting programme just one week before the event, delivering maximum business value potential that would have been lost.
  • Accurate buyer identification. Jublia AI's flexibility lets the organizer and our team adapt the platform on time to accurately identify buyers based on the number of meetings completed, enabling exhibitors to connect with the right buyers. 

The high number of meetings and onboarded buyers showed how the event successfully enabled business conversations through engagement. 

Conclusion

A quote from the organizer's representative about the testimonials of collaborating with Jublia AI or ProPak Asia 2026

ProPak Asia 2026 demonstrated that successful business matchmaking isn’t something an organizer can simply switch on. Every event has different objectives, audiences, and operational realities. Consistently strong meeting outcomes come from carefully designing the meeting programme, monitoring its performance, and adapting strategies throughout the event journey.

Our technology enabled the programme, but it’s the close partnership between the organizer and our team that turned networking into measurable business results. 

Want to see how this works with your event? Book a demo with us.

Frequently Asked Questions
What are the most effective strategies to drive event app adoption?
Effective strategies to drive vent app adoption depends on two windows: the weeks before the event and the first hour onsite. Pre-event, targeted email and social pushes drive downloads when attendees are most attentive. Onsite, clear signage at registration, gamified incentives, push notifications for what’s happening next, and removing login friction elevate the app value beyond logistic hub to drive adoption.
How can organizers ensure high engagement and meeting fulfillment at large-scale B2B events?
Success at massive events requires structured networking. Organizers can use data-driven, intelligent recommendation tools and a dedicated mobile platform to seamlessly connect attendees. By monitoring live interactions and sending timely reminders, they can achieve exceptionally high meeting fulfillment rates.
How do digital tools simplify discovery and navigation at multi-hall exhibitions?
Large exhibitions overwhelm attendees with floor plans they can’t read and exhibitor lists they can’t filter. Digital wayfinding fixes this. With an interactive map that ties exhibitor data to physical location and agenda integration, attendees can route between sessions and booths, and proximity clustering that surfaces what’s near them. The friction drop is the point: attendees see more of what they actually came for.
Written By :
Aris Sentika
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