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Architecting Connections to Enhance Engagement

A Case Study on ARCH:ID 2025
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August 27, 2025
Jublia partners with ARCH:ID 2025, the 5th Indonesia Architecture Exhibition and Conference.

Indonesia’s leading architecture exhibition and conference, ARCH:ID, returned in 2025 with a bold step into digital transformation. Held at the Indonesia Convention Exhibition (ICE) in BSD, the event brought together the nation’s most prominent architects, developers, designers, and policymakers to shape the future of Indonesia’s built environment.

Organized by PT Citra Inovasi Strategi Exhibition (C.I.S) in collaboration with the Indonesian Institute of Architects (IAI), the organizers had a clear goal: to strengthen business engagement and build a sustainable buyer ecosystem while maintaining the event’s distinct design-forward identity.

To achieve this, ARCH:ID partnered with Jublia to introduce a web-based engagement solution purpose-built to power meaningful meetings, targeted discovery, and long-term relationship-building in the architecture space.

Designing for Discovery, Not Just Transactions

This diverse audience posed an exciting challenge for the event organizers: how do you create a digital layer that supports both business-driven interactions and open-ended discovery?

Working closely with the organizing team, Jublia crafted a digital experience that enhanced the attendee journey. From personalized recommendations to structured business matchmaking, every interaction was designed to serve relevance without pressure.

The result? A 72% attendee adoption rate, reflecting strong engagement with the platform’s features, and favorable feedback from exhibitors who highlighted the ease and effectiveness of their business matching experience.

Jublia engagement hub for ARCH:ID 2025 featuring web app, Match 360°, and Content 360° modules.

Tailored Engagement, Built for Strategic Impact

To meet ARCH:ID’s multifaceted goals, Jublia delivered a digital solution paired with consultative support. At the heart of the solution was an intuitive Web App that housed key event features in one accessible interface.

A major advantage was the platform’s simplicity and flexibility, allowing the organizer full control over content input while minimizing technical overhead.

Beyond the technology, Jublia partnered closely with the organizing team to guide data structuring, optimize platform use, and drive attendee engagement. This collaborative approach helped ensure strong adoption across all stakeholders and enabled purposeful networking that turned exploration into action.

The Web App Experience: Streamlined, Branded, and Sponsor-Friendly

ARCH:ID leveraged Jublia’s Web App as the foundation of its digital engagement strategy, offering a centralized and intuitive hub for attendees to explore the event. 

ARCH:ID 2025 web platform powered by Jublia showing centralized access for agenda, event planning, and navigation.

The web platform made it easy for users to navigate the full agenda, discover sessions of interest, and build personalized schedules, all in just a few taps. This ease of access significantly improved how attendees planned their time, contributing to strong impression metrics across the board.

ARCH:ID 2025 engagement metrics with Jublia platform showing 1,300+ logins, 95,000+ people impressions, and 9,700+ agenda impressions.

Sponsors also were thoughtfully embedded into this digital journey. Their visibility was integrated into key points within the app, ensuring they gained meaningful exposure without disrupting the user experience. This approach complemented their physical presence, offering a seamless brand touchpoint across platforms.

ARCH:ID 2025 sponsor visibility on Jublia platform with main page banner and speaker section banner for brand exposure.

Business Matching That Delivered Real Connections

To drive purposeful engagement, ARCH:ID implemented Jublia Match 360°, an intelligent business matching system that recommended meetings based on each participant’s goals and relevance. This allowed attendees and exhibitors to discover connections that truly mattered, rather than relying on chance encounters.

ARCH:ID 2025 networking success on Jublia platform with 250+ meeting requests, 4.62 meeting satisfaction score, and 100% fulfillment rate.

The result was a high level of meaningful interaction, with strong follow-through on meeting requests and full fulfillment onsite. The business matching feature stood out in particular, with the event having a meeting satisfaction score of 4.62 out of 5—reflecting the strong quality of connections made. By weaving business matchmaking seamlessly into the digital experience, ARCH:ID transformed casual exploration into valuable conversations that continued beyond the event.

Turning Engagement Into Measurable Impact

ARCH:ID’s digital layer didn’t just enable interaction it elevated the overall event experience. By streamlining discovery and guiding attendees toward relevant opportunities, the platform helped both visitors and exhibitors maximize their time and investment at the event.

Customer satisfaction scores at ARCH:ID 2025 with 4.3 CSAT platform satisfaction and 4.4 onsite satisfaction.

Attendees found the Web App intuitive and helpful, giving it a platform satisfaction score of 4.3 out of 5. Additionally, overall onsite satisfaction reached 4.4, further affirming that a well-integrated digital experience can enhance both pre-event preparation and on-the-ground engagement. These results demonstrate how meaningful engagement, when thoughtfully designed and delivered, translates into real, measurable impact.

“Our goal was to deliver meaningful value to our exhibitors, especially as the business landscape has become more challenging in recent years,” said a representative from the ARCH:ID organizing team. “By combining strong exhibition propositions with the Jublia platform, we enabled exhibitors to connect with purpose and walk away with real value to help grow their business.”

These results affirmed that meaningful engagement, when thoughtfully designed and delivered, can translate into real, measurable impact.

Linda Leoni, Country Director of PT Citra Inovasi Strategi Exhibition, shares testimonial on Jublia platform value at ARCH:ID 2025

A Strong Start to a Promising Partnership

ARCH:ID 2025 marked the first time Jublia’s solutions were adopted for this event, and the results speak for themselves. What began as an exploration into digital engagement quickly became a collaborative journey rooted in mutual trust and a shared vision for elevating the event experience.

From strategic advisory to real-time platform support, Jublia worked hand-in-hand with the ARCH:ID team to bring their goals to life. The success of this debut partnership sets the stage for future innovation, as both sides continue to learn, adapt, and co-create even more impactful event journeys.

Ready to Elevate Your Next Event?

ARCH:ID is just one example of how Jublia’s platform can transform ambitious ideas into actionable results. Whether you’re planning your first digital integration or looking to take your engagement to the next level, we’re here to help.

Explore more success stories like this and connect with our team to discover how we can customize a solution for your unique event goals. Don’t forget to follow Jublia on LinkedIn to stay inspired by how digital event solutions can shape meaningful human connections.

Written By :
Atyana Raharjanto
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